Return & Refund Policy

Updated at 2021-01-01

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Socially Souled, that is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the Socially Souled Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Socially Souled and use the services.
  • Service: refers to the service provided by Socially Souled as described in the relative terms (if available) and on this platform.
  • Website: site, which can be accessed via this URL:
  • You: a person or entity that is registered with Socially Souled to use the Services.


Return & Refund Policy

Thanks for shopping at Socially Souled. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products and services.

As with any shopping experience, there are terms and conditions that apply to transactions at Socially Souled. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Socially Souled, you agree to the terms set forth below along with Policy.

If there’s something wrong with the product/service you bought, or if you are not happy with it, you will not be able to issue a refund for your item.


We at  ourselves to serving our customers with the best products and services. Every single product/service that you choose is thoroughly inspected, planned after rigorous quality and assessment checks.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Socially Souled is not liable for damages that are caused to the items during transit or transportation.

We follow certain policies to ensure transparency, efficiency and quality customer care:

  • We DO NOT allow returns on sold products - online or in retail outlets.
  • We DO NOT allow refunds and cancellations for any workshops, internships, certificate courses or diploma programmes.
  • Refunds are NOT given for any purchases made - be they online or in retail store.
  • We DO NOT encourage exchanges of our products.
  • We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.

For International Orders:

  • We DO NOT support Exchanges or Returns.
  • If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
  • Orders already in shipping cannot be returned, canceled or refunded.
  • If you face any issues, please contact our Support Team immediately.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

  • Via Email:
  • Via this Link:

Psychological Therapies Internship

Tanushree Pandit

"The best Internship I’ve been a part of.  The whole experience was so phenomenal and interactive. It was to the point that I am looking forward to attending more   internships. I’ve learnt so much about therapies in such a natural way that it didn’t even feel like studying. I loved every minute and every person in this internship."

Psychology of Relationships Workshop

Vidushi Maskara

"The workshop was very informative and fun. Got to learn various new things and different viewpoints. The resource person was very genuine and interactive."

Clinical psychology internship

Sital Sarki 

"I really enjoyed the classes. The resource person presented notes in a form of presentation which helped me to get a better understanding of each topic."

Rorschach inkblot test workshop

Sarath P Eldhouse

"The Faculty was highly knowledgeable. Crisp and clear explanation of underlying concepts  were provided by the resource person with suitable examples.  They were very friendly, compassionate and open to the queries of students. The workshop was excellent, well organized and executed."

Fears and phobias workshop

Sataparna Roy

"The workshop was really informative and interesting. Every concept was explained in detail and it was really interactive. The concepts explained by the resource person were easy to understand and apply. The resource person did her best to make it an interactive session."

clinical hypnotherapy workshop

 Shiv Kumar

"Highly insightful and informative deliberation By Ms Radhika Goyal with crystal clear clarity on the topic of today and having authority and command on the Hypnotherapy concept and dream analysis. It was enriching and amazing with a lot of energy focused by Ms Radhika Goyal which could penetrate deep into the audience's subconscious minds."

cbt workshop

Harleen Aneja

"She was extremely patient, clear with her explanation and I found her session to be extremely helpful and informative!. The workshop managed to cover all of the key points regarding the topic and I was satisfied with the overall experience. My concepts have become clearer and I was able to revise the basics!"

Join the Souled Community

Wish to enhance your learning and experience in Psychology, Mental Wellness and Therapies with us?