Refund and Cancellation Policy

Disclaimer

This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms for access or usage of SociallySouled.com

 

The Website is owned and operated by SociallySouled, a Limited Liability Partnership, and having its registered office in 109, Espace, Nirvana Country, Gurugram, Haryana (122018)

About the Terms

These terms of usage ("Terms") govern your use of the Website and services provided therein "Services"). By using or visiting the Website, or by using any content or information provided as part of the Website/ Services, you shall be deemed to have read, understood, and accepted to be bound by these Terms. If you do not agree to these Terms, do not use this Website/ Services.

 

Because these Terms are a legal contract between you and SociallySouled, it is important that you review the Terms carefully before accessing or using the Website. These Terms are not intended to alter in any way or limit the terms or conditions of any other agreement that you may have with SociallySouled, including without limitation the privacy policy ("Privacy Policy").

 

For the purpose of these Terms, wherever the context so requires "You", "Your", "Customer" or "User" shall mean any natural person who uses the Website for availing the Services. The term "We", "Us", "Our", "SociallySouled" shall mean the Limited Liability Partnership and Directors of the Limited Liability.

 

We reserve the right to make changes to these Terms at any time. Any such modifications will become effective immediately upon posting to the Website and your continued use of the Website, and/or the Services constitutes your agreement to such modifications. You agree to periodically review the current version of these Terms of Use as posted on the Website

Refund Policy

Thank you for choosing Socially Souled. We strive to provide learners with an enriching educational experience; we value your suggestions and feedback, please contact us at info@sociallysouled.com for the same. 

Please see the information below for more information on our refund and cancellation policies.

  •  We do not offer any refunds for cancellations made after registration and completion of the payment  process. However, in special cases such as factual errors, duplicate payments, mistaken denominations and other inaccurate payment deductions where the payee faces unreasonable loss, we offer refunds.  

  • We offer refunds only by facts regarding a specific case. We reserve the right to refuse refunds for any reason whatsoever, as we deem fit.

  • All refunds will only be made to the same account or card from which payments were made initially.

  • Refunds will only be processed after a thorough verification process related to the credentials of the account holder.

  • We do not entertain any cheque or cash refunds. We only offer online refunds.

  • Any extra charges borne by the customer such as bank transaction fees, service fees or processing fees will not be refunded.

  • We do not pay any interest on refunds.

  • We will not be held responsible if the customer fails to receive our communication due to incomplete or incorrect contact details.

 

If you have any questions about our E-Learning Services Policy, you can email us at info@sociallysouled.com